Product Catalog Offering

Policy and configuration reference for plans, promotions, and catalog governance on Reach Platform.

Overview

This document is the end-to-end policy and configuration reference for brands onboarding to the Reach Platform. It acts as a single source of truth for how the product catalog offering works and how it can be configured and used.

Audience

• Brand operations teams
• Catalog and promotions owners
• Care teams and onboarding leads

Scope

• Defines standard BAU policies and configuration inputs
• Highlights constraints and governance rules
• Flags items that require custom work

Browse topics

• Promotions
• Plan configuration
• Account and customer management
• Payments, fees, and compliance
• Content and branding

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