Bolt-ons catalog
All available bolt-ons, plus the standard request process and commercial notes.
Bolt-ons are optional add-ons to the standard Reach platform.
Use this page to:
Find the right bolt-on
Understand how to request one
Understand common commercial and timeline expectations
Available bolt-ons
SSO — End Customers — Let customers sign in using brand-managed credentials.
SSO — Agents — Use your Identity Provider for Reach Central access.
Product Bundle Integration — Bundle mobile with existing brand services and offer converged pricing.
eCommerce — Launch a branded device store with sales, financing, fulfillment, and post-purchase management.
Custom App Hosting — Choose Reach-hosted or brand-hosted web and mobile applications.
Custom SFTP Setup — Deliver standard Reach reports to your secure SFTP folder.
Custom Service Provider Name (SPN) — Display your brand name on supported customer devices.
Custom Domain Setup — Move customer journeys from a Reach subdomain to your domain.
Mobile for SMB by Reach — Offer shared business account controls for teams of up to 25 lines.
Smart Subs — Benchmark acquisition, churn, and support demand against an anonymized MVNO peer panel.
Accessibility Widget — Add AI-powered accessibility controls and continuous scanning to Echo customer journeys.
How to request a bolt-on
Share your goal, target date, and impacted customer journeys.
Provide the required brand inputs listed on the bolt-on’s page.
Reach confirms feasibility, scope, and any constraints.
Reach implements the change and shares it in a test environment.
After brand sign-off, Reach enables it in production.
Commercial & timeline notes
Bolt-ons must be included in the commercial agreement
Some bolt-ons extend onboarding due to discovery, build, and testing
Post-launch enablement typically requires a formal change request

Questions or support
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