Product Bundle Integration

Bundle mobile with existing brand services to offer converged pricing and discounts.

Overview

Product Bundle Integration lets you bundle mobile with an existing brand service. This supports converged offers and bundle discounts for eligible customers.

• What it is: Bundle eligibility and discount support across Reach-powered journeys.
• Why teams use it: Improve retention and increase conversion with converged pricing.
• Who it is for: Growth, product, and operations teams running bundle offers.

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Typical use cases

• Discount mobile for broadband customers
• Offer multi-product pricing tiers for households
• Maintain bundle pricing as customer service changes

Scope

• What is included:

  • Bundle eligibility checks during purchase and self-care
  • Automatic application of bundle pricing or discounts
  • Ongoing alignment as customer service status changes
  • Removal of discount upon detection of ineligibility
• What is excluded:

  • Designing the bundle strategy and pricing
  • Full loyalty or rewards program builds

Brand inputs

• Eligibility rules
• Discount structure
• Customer messaging requirements
• Approval owner for go-live

Requesting this bolt-on

For the standard request process, commercial notes, and support, see Bolt-ons catalog.

Technical details

For the implementation-specific setup details, visit: Product Bundle set-up technical details

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Questions or clarification? Reach out to your respective account manager or email us at [e-mail] for help and support.