Bolt-ons catalog

All available bolt-ons, plus the standard request process and commercial notes.

Bolt-ons are optional add-ons to the standard Reach platform.

Use this page to:

• Find the right bolt-on

• understand how to request one

• understand common commercial and timeline expectations

Bolt-ons (available)

Start here for the most common bolt-ons:

1. Product Bundle Integration

2. SSO

   1. SSO — Agents

   2. SSO — End Customers

3. Custom App Hosting

4. Custom Homepage

5. Custom SFTP Setup

Some bolt-ons are only available to some brands, networks, or launch stages.

How to request a bolt-on

1. Share your goal, target date, and impacted customer journeys.

2. Provide the required brand inputs listed on the bolt-on’s page.

3. Reach confirms feasibility, scope, and any constraints.

4. Reach implements the change and shares it in a test environment.

5. After brand sign-off, Reach enables it in production.

Commercial & timeline notes

• Bolt-ons must be included in the commercial agreement.

• Some bolt-ons extend onboarding due to discovery, build, and testing.

• Post-launch enablement typically requires a formal change request.

Questions or support

Questions or clarification? Reach out to your respective account manager or email at [email protected]