Product Catalog Offering

Policy and configuration reference for plans, promotions, and catalog governance on Reach platform.

About this document

This document is the end-to-end policy and configuration reference for brands onboarding to the Reach platform. It acts as a single source of truth for how the product catalog offering works, and how it can be configured and used.

The content is organized by topic. It starts with Promotions, then plan configuration (Verizon and AT&T), then operational and account management policies.

Audience

• Brand operations teams

• Catalog and promotions owners

• Care teams and onboarding leads

Scope

• Defines standard (BAU) policies and configuration inputs

• Highlights constraints and governance rules

• Flags items that require custom work

Browse topics

• Promotions

• Plan configuration

• Account and customer management

• Payments, fees, and compliance

• Content and branding

Questions or clarification? Reach out to your respective account manager or email at [email protected]